How it works

What actually happens
when you send a receipt.

No mystery, no black box. Here's every step, including the ones where we fail.

1 · You send the receipt

Photo of a paper receipt, a PDF, or forward the order confirmation email. We read the model number, SKU, price paid, purchase date and store.

Then we show you what we parsed and let you fix anything wrong. Model numbers are where receipt scanning breaks — a single character off and we'd be checking prices on a product that doesn't exist.

You choose which items to scan. A four-item receipt doesn't mean four scans. Most people deselect anything under about $50, because a 10% price drop on a $20 game isn't worth anyone's time.

2 · We check the retailers that matter — every day

Once a day, every day, until your window closes. Your store's own price first — if Best Buy has quietly dropped the price on what you bought, that's the simplest claim there is, no competitor needed, and it's the one people miss most often.

A price drop can last a single day. Checking once would tell you almost nothing; checking daily is the entire point.

Then the competitors your store's policy actually names. For Best Buy that's a specific list including Walmart, Target, Costco, Home Depot, Lowe's, B&H, Newegg and others. Matching against a retailer that isn't on the list is a wasted phone call.

The part that's actually hard

Finding a lower number is easy. Finding a lower number your store will honor is not. Every one of these disqualifies a match, and we check all of them:

  • Marketplace sellers. A $429 listing on Walmart sold by a third party is not a Walmart price. We caught exactly this on a Nest Cam during testing.
  • Open-box, refurbished, used. Excluded everywhere, and refurb listings often sit on near-identical URLs.
  • Out of stock. Most policies require the competitor to have it available near you.
  • Wrong model. KRQC736RPS and KRQC506MPS are different refrigerators at different prices. AirPods Max Lightning and USB-C are different products. We check the exact part number.
  • Stale pages. A cached page can show last month's price. We compare any date on the page to today — during testing we caught a Target iPad price that predated a June price increase.
  • Blackout periods. Best Buy suspends price matching from the Thursday before Thanksgiving through Cyber Monday.

3 · You get the ammo

If there's a claim worth making, you get the exact price, the direct link, the item number, model and stock confirmation, how many days remain in your window, and a script written to answer their first three objections before they raise them.

Then you use it — the self-service price-match button on your order page is usually fastest, chat next, phone last.

When we find nothing

Most of the time, this is the answer. In our own testing, five of seven items had no claimable match. We tell you plainly, we show you what each retailer was charging, and we name any retailer we couldn't read.

That's a real result. Knowing you got the best price is worth something — it's just worth less than $46.

What we never do

  • Ask for your retailer login. Ever.
  • File a claim, call a store, or contact a retailer on your behalf.
  • Touch your refund. It goes from the store to your card and we never see it.
  • Tell you a price we couldn't verify. "We couldn't check" is a real answer and we use it.
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